Hire a Dedicated AI Appointment Coordinator for Your Diagnostic Center in Pune
Deploy a source-available, single-tenant AI employee engineered to manage your inbound voice concierge workflows — with zero per-seat markups and absolute data sovereignty under the DPDP Act.
38% — of diagnostic appointment calls abandoned on hold.
Diagnostic centers handle 150+ calls daily for test bookings, report collection, and general enquiries. During morning peak hours, 30–40% of calls are abandoned on hold. Each abandoned call is a lost test booking worth ₹800–5,000.
The metric that matters: Cost per test booking confirmed. Not impressions, not leads generated — booked outcomes with source attribution.
How it works — from inbound trigger to CRM log.
The AI Appointment Coordinator answers every call in 1 ring, identifies the required test or package, checks slot availability and fasting requirements, confirms the appointment with pre-preparation instructions, and sends a WhatsApp confirmation — all within a 90-second call.
01 · Answer
Every call picked up in 1 ring — nights, Sundays, festival weekends. No voicemail, no IVR maze.
02 · Qualify
Budget, timeline, preferences captured in natural conversation. Objections handled with your script.
03 · Book
Appointment or visit booked against real calendar availability before the caller hangs up.
04 · Log
Full interaction logged to CRM with source attribution, qualification tags, and call transcript.
Source-available. Single-tenant. Yours.
Your instance, your data
Deployed as a dedicated container on your AWS Mumbai (ap-south-1) account. Source-available OpenClaw/Hermes codebase. You own the system — it keeps running even if our relationship ends.
Direct API billing
Meta WhatsApp, telephony, and LLM inference billed directly to your vendor accounts at cost. Zero middleman markup. Typically 60–70% lower than equivalent multi-tenant SaaS.
TRAI & DPDP compliant
140/160-series SIP routing, real-time DND scrubbing, DLT consent logging, mandatory AI disclosure. DPDP data residency enforced architecturally — not configured, enforced. NABL/NABH workflow compliance. Patient health data stays in your Mumbai VPC.
What changes when you deploy the AI Appointment Coordinator.
| Dimension | Before (Manual) | After (AI Appointment Coordinator) |
|---|---|---|
| Response time | 4–6 hours average | Under 1 ring / instant |
| After-hours coverage | Voicemail or missed | 24/7/365 — no exceptions |
| Language support | English only (usually) | English, Hindi, Marathi — auto-detected |
| CRM logging | Manual, inconsistent | Automatic — Your LIMS, HMS, or Perfex CRM |
| Data sovereignty | Vendor's multi-tenant cloud | Your AWS Mumbai VPC — DPDP compliant |
| Monthly cost structure | Per-seat SaaS + markup | AWS compute + direct API at cost |
| Vendor exit | Data export, rebuild from zero | System keeps running — you own it |
Frequently asked questions
How does the AI Appointment Coordinator handle Pune-specific languages?
The AI Appointment Coordinator supports English, Hindi, Marathi with automatic language detection within the first 2–3 seconds of interaction. Language-specific SOUL.md instructions capture cultural nuances for Diagnostic Centers communication in Maharashtra. This is native-language generation, not translation.
What infrastructure does the AI Appointment Coordinator run on in Pune?
Every deployment runs as a dedicated, single-tenant container on your own AWS account in Mumbai (ap-south-1). The AI Appointment Coordinator uses the OpenClaw orchestration layer and Hermes runtime, with direct API billing to your accounts — zero middleman markup. Data never leaves your VPC.
How quickly can I deploy the AI Appointment Coordinator for my Diagnostic Center in Pune?
From AI audit to live deployment takes 14 days. This includes compliance mapping (TRAI 160-series routing, DLT consent, DPDP data residency), Inbound Voice Concierge configuration with your specific scripts and workflows, Your LIMS, HMS, or Perfex CRM integration, and a concierge setup session where we configure Meta Business Manager and telephony on a screen-share with your team.
How many test bookings did your front desk miss this month?
Free 45-minute audit. A productized pilot you can start fast. If we can't find ROI, we'll tell you on the call.